Novi K3 Electric Bike for Teens & Adults | 250W, 15.5 mph Pedal Assist

Northern Ireland: free on every ride. Small orders under £50 are £5.

Ireland: £13 per ride, shown in euro at checkout.

We don't deliver to England, Scotland or Wales.

A helmet or other small item ordered with a ride travels free with it. Small items on their own are £8 to Ireland. Collecting from the shop in Cookstown is always free.

That is the whole delivery charge, shown before you pay. Every order goes tracked: you get a confirmation email when you order, and a second one with the tracking number the moment it leaves us. We do not deliver outside the UK and Ireland.

Read the full shipping policy.

We pack and dispatch within 1–2 working days. After that:

• Northern Ireland — 1–2 working days
• Republic of Ireland — 2–3 working days

So NI is usually 2–4 working days door to door. Weekends and bank holidays do not count, and Christmas and Black Friday run longer.

Read the full shipping policy.

We are at 26 Lisnanane Lane, Cookstown, BT80 9BJ, with the workshop on site. Collecting means you can see it before you take it, and we hand it over built and checked.

Ring 028 8731 2118 before you set off so we have it ready.

It arrives nearly built. On most rides the handlebars and the front wheel need fitting, and the tools for both are in the box.

Collect it from the shop instead and we hand it over built, checked and charged, with nothing for you to do.

Every product carries a one year guarantee. What matters more is who honours it: repairs are done in our own workshop in Cookstown, not posted to a distributor and waited on.

Something not right? Ring 028 8731 2118 and talk to the person who will be fixing it.

You have 30 days from receiving it to ask to return it. Ring 028 8731 2118 or email us first — anything sent back without arranging it cannot be accepted.

The conditions, plainly:

• It has to come back unused and unridden, in its original packaging.
• Sending it back yourself is free within the 30 days.
• If you want us to collect it, that starts at £20 and rises with size and weight.
• A 2% restocking fee comes off the refund, to cover checking and repacking.

Read the full returns policy.

The Christmas Club lets you pay in instalments and collect nearer the time. Ring 028 8731 2118 and Andy will talk you through how it works, or read how it works.

If you are torn between two rides, unsure about your rider's size, or wondering whether this is too much for a first one — ring 028 8731 2118. You get Andy, who sells these and fixes them.

Call into the shop and your rider can sit on it before you decide.